WORKFLOW

On this page, we decipher our workflow for your glimpse, making each of these procedures easy to follow.
Asset and Background Check / Due Diligence

Consultation

Data Collection #1
(Enquiry Form)

Case Study

Turnaround Time:
3 – 14 working days #6
Proposal of Action Plan and Quotation Confirmation #2
Research and On-Field Investigation #3

Result Analysis and Summarising Report

Presenting Result

Employment Background Check

Consultation

Quotation Confirmation #2
Data Collection #1
(Enquiry Form) including the Consent Letter signed by the Subject
Turnaround Time:
3 – 14 working days #6
Education, Employment Verification #4 and other background check

Email Updates

Presenting Result

Process Serving

Consultation

Data Collection #1
(Enquiry Form)
Proposal of Action Plan
and Quotation Confirmation #2

Receipt of the Legal Documents

Turnaround Time:
3 – 14 working days #6

Locating the Subject
Serve the Documents

Instant Updates

Summarising Report

Affirmation (optional)

Insurance Claims Investigation
workflow-icon-03.png

Consultation

Data Collection #1
and Case Acknowledgement (Enquiry Form)

Case Study and
Interim Research Update

Turnaround Time for
ICI cases: 6 – 12 weeks #6

Surveillance and / or Inspection

Regular Email Updates

Result Analysis

Presenting Result

Surveillance on an Individual

Consultation

Data Collection #1

Proposal of Action Plan and Quotation Confirmation #2

Surveillance and / or Inspection

Instant Updates

Turnaround Time:
3 – 14 working days #6

Result Analysis

Presenting Result

Affirmation (optional)

Intellectual Property Investigation

Consultation

Data Collection #1
(Enquiry Form)
Quotation Confirmation #2

Background Search

Proposal of Action Plan

Turnaround Time:
7 – 14 working days #6
Inspection / Business Approach #5

Email Updates

Result Analysis

Presenting Result

Affirmation (optional)

Remarks:
#1 For a more precise and accurate search result, it is ideal that the client could provide essential background information of the Subject for checking. To know more about the kind of information needed for the service, please click on the hyperlink under Data Collection section in the workflow for the enquiry form specific for the service.
#2 It is our standard procedure that we provide the quotation of the deposit for the client to settle after receiving all the essential background information of the Subject during the data collection phase. In situation where not all necessary information is available, the quotation then provided might only represent the preliminary charges, but addition charges might be incurred as a result of further service items needed for obtaining more information about the Subject.
#3 Client could provide the related address of the Subject during the data collection phase for conducting on-field investigation. If such information is not available, we will try to find the most related address (if available) during research and discuss with client if on-field investigation should be conducted there.
#4 Consent letter signed by the Subject is required before commencing these service items.
#5 Client could choose between either inspection or business approach for this step (sample purchase will be subject to client’s approval if necessary).
#6 The turnaround time might vary depending on the actual situation of the particular case / the information provided by the client.